Frequently asked questions

Do you have a question? You're not alone! On our FAQ page, you’ll quickly and easily find answers to the most common questions about our products, services, and processes. Whether you want to know more about applying for a business loan, how we operate, or what to expect, you’ll find clear explanations here. Can’t find your question? Our team is happy to help. Feel free to contact us! We’re here for you every working day!

What are the conditions for applying for a loan?

We only provide to companies that are registered with the Chamber of Commerce (KvK) in the Netherlands with a business bank account. In addition, you must be economically active for at least one year and have a turnover of at least €50,000 in the past year.

What does Swishfund do?

Swishfund is a recognized SME financier that has been supporting entrepreneurs in the Netherlands since 2016 with fast and accessible business financing, combining the efficiency of fintech technology with personalized service.

How much can I borrow?

We look at this per situation. We think it is important that you can afford the loan. Swishfund provides loans ranging from €3,000 to €500,000. We can calculate your credit space without obligation and free of charge.

When will I have the money in my account?

Once your application is completed and reviewed positively, we will deposit the money into your business account within 24 hours.

How does it work?

During the application, you can specify the desired amount, the term and purpose of the loan. In addition, we always ask you to upload a transaction summary of your business bank account in the MT940 file format. You can easily download such an overview from your bank's online environment. After we have calculated your credit space, we will contact you for the next steps. Depending on the size of the request, we need a number of additional documents.

How much do I have to pay?

The cost of your loan consists of a one-off closing fee and a monthly interest. The amount of these costs is percentage and therefore depends on the loan amount. The standard closing fee is 2% with a minimum amount of €650. The monthly interest is determined based on your company's risk profile. You will receive a final proposal after reviewing your application. To give you a clear picture of the costs for business loans, we have drawn up two examples, showing the possible costs in a so-called UKO (Uniform Credit Overview). See examples here.

What happens if the term of my loan is extended?

If you are in default, we may take a number of measures to ensure that the money is reimbursed.

If we extend the term of your loan, we will do so for another period of the same or different duration (that choice is ours). You must pay us two amounts for the extension:

  1. You have to pay a new premium. We will let you know the amount of the new premium before the extension takes place.
  2. You must pay an extension fee. The extension fee is 5% of the outstanding loan amount, unless we agree otherwise with you.

We will then process the extended term, the new premium and the extension fee into an adjusted final payment schedule, send it to you and continue collecting on that basis.

I don't have an ATM, can I apply for a loan from Swishfund?

Yes, definitely. If you do not have an ATM, we will provide a direct debit.

Can I repay my loan earlier?

Yes, you can. You can always repay all or part of the loan earlier than at the end of the term. We do not charge a penalty, but you still have to pay the agreed interest. If you repay the loan completely earlier, we will give you an interest discount. The sooner you repay the loan in full, the higher the premium discount is.

What is a suitable financing option?

According to the Golden Balance Sheet Rule, the maturity of the assets on the balance sheet must be very similar to the maturity of the assets on the same balance sheet. Roughly speaking, this means that fixed assets — assets held for more than one year — must be financed with long-term capital (= equity, provisions and long-term debt). The current assets, held for less than one year, can be financed with short-term debt.

What do we mean by the spending goal?

The spending goal is the destination of your loan. In other words, what are you going to use the loan for? For example, pre-financing an order or purchasing inventory.

What is a guarantor?

We can call on a guarantor if you fail to meet the payment agreement. We always ask you to vouch for the loan you take out yourself, or to have another (affiliated) person guarantee.

What do we mean by 'certainties'?

We may ask you to provide “securities”. This is also known as collateral. By pledging your securities, we get the right to collect them if you are unable to meet the payment obligation.

What is a lien?

A lien is a legal right or claim granted to a lender (creditor) over a debtor's property or assets, which serves as security for a debt. If the debtor fails to meet their payment obligations or defaults on a loan, the lien allows the creditor to take specific actions to recover the debt, such as selling the pledged property or asset.

What are the conditions for applying for a loan?

We only provide to companies that are registered with the Chamber of Commerce (KvK) in the Netherlands with a business bank account. In addition, you must be economically active for at least one year and have a turnover of at least €50,000 in the past year.

What can you use the loan for?

You can only use the loan to finance your business activities.

What does Swishfund do?

Swishfund is a recognized SME financier that has been supporting entrepreneurs in the Netherlands since 2016 with fast and accessible business financing, combining the efficiency of fintech technology with personalized service.

How much can I borrow?

We look at this per situation. We think it is important that you can afford the loan. Swishfund provides loans ranging from €3,000 to €500,000. We can calculate your credit space without obligation and free of charge.

What sets us apart from banks and other lenders?

Where banks have partly stopped financing small and medium-sized businesses, Swishfund continues. By using smart technology, we are able to simplify the complexity of traditional corporate finance.

What is the duration of a loan?

Our loans range from 3 months to 24 months. You can specify the desired duration yourself during the application.

How long does the application take?

The application itself takes 5 minutes. After a working day, we will contact you by email or phone to discuss the first results. Based on this, we request some additional information and strive to have the money in the account within a week.

When will I have the money in my account?

Once your application is completed and reviewed positively, we will deposit the money into your business account within 24 hours.

How does it work?

During the application, you can specify the desired amount, the term and purpose of the loan. In addition, we always ask you to upload a transaction summary of your business bank account in the MT940 file format. You can easily download such an overview from your bank's online environment. After we have calculated your credit space, we will contact you for the next steps. Depending on the size of the request, we need a number of additional documents.

How much do I have to pay?

The cost of your loan consists of a one-off closing fee and a monthly interest. The amount of these costs is percentage and therefore depends on the loan amount. The standard closing fee is 2% with a minimum amount of €650. The monthly interest is determined based on your company's risk profile. You will receive a final proposal after reviewing your application. To give you a clear picture of the costs for business loans, we have drawn up two examples, showing the possible costs in a so-called UKO (Uniform Credit Overview). See examples here.

What are the conditions for applying for a loan?

We only provide to companies that are registered with the Chamber of Commerce (KvK) in the Netherlands with a business bank account. In addition, you must be economically active for at least one year and have a turnover of at least €50,000 in the past year.

How much can I borrow?

We look at this per situation. We think it is important that you can afford the loan. Swishfund provides loans ranging from €3,000 to €500,000. We can calculate your credit space without obligation and free of charge.

How long does the application take?

The application itself takes 5 minutes. After a working day, we will contact you by email or phone to discuss the first results. Based on this, we request some additional information and strive to have the money in the account within a week.

When will I have the money in my account?

Once your application is completed and reviewed positively, we will deposit the money into your business account within 24 hours.

How does it work?

During the application, you can specify the desired amount, the term and purpose of the loan. In addition, we always ask you to upload a transaction summary of your business bank account in the MT940 file format. You can easily download such an overview from your bank's online environment. After we have calculated your credit space, we will contact you for the next steps. Depending on the size of the request, we need a number of additional documents.

How much do I have to pay?

The cost of your loan consists of a one-off closing fee and a monthly interest. The amount of these costs is percentage and therefore depends on the loan amount. The standard closing fee is 2% with a minimum amount of €650. The monthly interest is determined based on your company's risk profile. You will receive a final proposal after reviewing your application. To give you a clear picture of the costs for business loans, we have drawn up two examples, showing the possible costs in a so-called UKO (Uniform Credit Overview). See examples here.

How do I repay my loan with Swishfund?

We collect the repayment and premium on a daily basis by means of a direct debit. Of course, we take into account (your company and) fluctuations in turnover, such as seasonal patterns.

In addition, there is the option to pay daily by skimming a percentage via your card machine. By the way, this is only possible if you have a CCV device. The great thing about this is that you pay extra on days with a high turnover.

When am I in default?

If you are in default, we may take measures. There are a number of reasons why you can get into delinquency. The main reason is that a collection fails and there is a backlog or that you do not fulfill another contractual obligation with us in time or in full. In that case, we will first give you notice of default. You will then have 10 days to pay the arrears before we may claim the loan. In other cases of default, we may claim the entire loan immediately without warning. This is the case when the following occurs:

  • You have financial debts or have given securities to third parties that are not or are not correct in your application.
  • A security that you had to provide for us is not valid or ends; or someone who provided us with security for your loan does not fulfill their obligations to us in a timely or complete manner.
  • You have provided us with information that is inaccurate or incomplete.
  • You are not fulfilling an obligation to a third party in respect of a financial debt, such as for credit, rental, or otherwise.
What are the consequences if my loan is claimed?

If we claim the entire loan earlier, you must immediately repay us the entire loan and pay any other amounts that we are entitled to under your agreement with us.

  • You owe us penalty interest on any amount you pay us late, for the period from the date you were due to pay until the day you pay. The penalty interest is the same as the statutory commercial interest rate.
  • Upon first request, you must reimburse us for all costs we incur in connection with or under the applicable claim ground. Contrary to the Cash Income Expenses Act, the extrajudicial collection costs are 15% of the total amount due.
  • We can make use of all the securities. In that case, you may not ask the preliminary relief judge for a different way of selling.
  • We may ask you for extra guarantees. You must then ensure that those securities are established immediately.
What if a direct debit fails?

It is essential for us that our collections to your bank account go smoothly. You are therefore not allowed to close or change your bank account, nor make changes to your collection authorization, unless we have indicated by letter or email that we agree.

If a collection fails, you are in default and we may do anything the law allows us to do and/or one or more of the following:

  • Reclaim as many times as necessary to make up for the failed collection.
  • Adjust the frequency of collections
  • Incorporate the failed collection into your final payment schedule. We will continue collecting based on the adjusted final payment schedule.
  • Extend the term of your loan.
What does the payment schedule look like?

The provisional payment schedule is included in the contract (loan agreement) and is an indication on a monthly basis.

I don't have an ATM, can I apply for a loan from Swishfund?

Yes, definitely. If you do not have an ATM, we will provide a direct debit.

Can I repay my loan earlier?

Yes, you can. You can always repay all or part of the loan earlier than at the end of the term. We do not charge a penalty, but you still have to pay the agreed interest. If you repay the loan completely earlier, we will give you an interest discount. The sooner you repay the loan in full, the higher the premium discount is.

What are the monthly costs?

This depends on the company's risk profile in combination with the size of the application. We provide loans with an interest starting at 1% per month.

What is a suitable financing option?

According to the Golden Balance Sheet Rule, the maturity of the assets on the balance sheet must be very similar to the maturity of the assets on the same balance sheet. Roughly speaking, this means that fixed assets — assets held for more than one year — must be financed with long-term capital (= equity, provisions and long-term debt). The current assets, held for less than one year, can be financed with short-term debt.

What does the payment schedule look like?

The provisional payment schedule is included in the contract (loan agreement) and is an indication on a monthly basis.

What are the monthly costs?

This depends on the company's risk profile in combination with the size of the application. We provide loans with an interest starting at 1% per month.

How much do I have to pay?

The cost of your loan consists of a one-off closing fee and a monthly interest. The amount of these costs is percentage and therefore depends on the loan amount. The standard closing fee is 2% with a minimum amount of €650. The monthly interest is determined based on your company's risk profile. You will receive a final proposal after reviewing your application. To give you a clear picture of the costs for business loans, we have drawn up two examples, showing the possible costs in a so-called UKO (Uniform Credit Overview). See examples here.

What is a guarantor?

We can call on a guarantor if you fail to meet the payment agreement. We always ask you to vouch for the loan you take out yourself, or to have another (affiliated) person guarantee.

What do we mean by 'certainties'?

We may ask you to provide “securities”. This is also known as collateral. By pledging your securities, we get the right to collect them if you are unable to meet the payment obligation.

What is a lien?

A lien is a legal right or claim granted to a lender (creditor) over a debtor's property or assets, which serves as security for a debt. If the debtor fails to meet their payment obligations or defaults on a loan, the lien allows the creditor to take specific actions to recover the debt, such as selling the pledged property or asset.

What are the conditions for applying for a loan?

We only provide to companies that are registered with the Chamber of Commerce (KvK) in the Netherlands with a business bank account. In addition, you must be economically active for at least one year and have a turnover of at least €50,000 in the past year.

How do I repay my loan with Swishfund?

We collect the repayment and premium on a daily basis by means of a direct debit. Of course, we take into account (your company and) fluctuations in turnover, such as seasonal patterns.

In addition, there is the option to pay daily by skimming a percentage via your card machine. By the way, this is only possible if you have a CCV device. The great thing about this is that you pay extra on days with a high turnover.

What happens if the term of my loan is extended?

If you are in default, we may take a number of measures to ensure that the money is reimbursed.

If we extend the term of your loan, we will do so for another period of the same or different duration (that choice is ours). You must pay us two amounts for the extension:

  1. You have to pay a new premium. We will let you know the amount of the new premium before the extension takes place.
  2. You must pay an extension fee. The extension fee is 5% of the outstanding loan amount, unless we agree otherwise with you.

We will then process the extended term, the new premium and the extension fee into an adjusted final payment schedule, send it to you and continue collecting on that basis.

When am I in default?

If you are in default, we may take measures. There are a number of reasons why you can get into delinquency. The main reason is that a collection fails and there is a backlog or that you do not fulfill another contractual obligation with us in time or in full. In that case, we will first give you notice of default. You will then have 10 days to pay the arrears before we may claim the loan. In other cases of default, we may claim the entire loan immediately without warning. This is the case when the following occurs:

  • You have financial debts or have given securities to third parties that are not or are not correct in your application.
  • A security that you had to provide for us is not valid or ends; or someone who provided us with security for your loan does not fulfill their obligations to us in a timely or complete manner.
  • You have provided us with information that is inaccurate or incomplete.
  • You are not fulfilling an obligation to a third party in respect of a financial debt, such as for credit, rental, or otherwise.
What are the consequences if my loan is claimed?

If we claim the entire loan earlier, you must immediately repay us the entire loan and pay any other amounts that we are entitled to under your agreement with us.

  • You owe us penalty interest on any amount you pay us late, for the period from the date you were due to pay until the day you pay. The penalty interest is the same as the statutory commercial interest rate.
  • Upon first request, you must reimburse us for all costs we incur in connection with or under the applicable claim ground. Contrary to the Cash Income Expenses Act, the extrajudicial collection costs are 15% of the total amount due.
  • We can make use of all the securities. In that case, you may not ask the preliminary relief judge for a different way of selling.
  • We may ask you for extra guarantees. You must then ensure that those securities are established immediately.
What if a direct debit fails?

It is essential for us that our collections to your bank account go smoothly. You are therefore not allowed to close or change your bank account, nor make changes to your collection authorization, unless we have indicated by letter or email that we agree.

If a collection fails, you are in default and we may do anything the law allows us to do and/or one or more of the following:

  • Reclaim as many times as necessary to make up for the failed collection.
  • Adjust the frequency of collections
  • Incorporate the failed collection into your final payment schedule. We will continue collecting based on the adjusted final payment schedule.
  • Extend the term of your loan.
What does the payment schedule look like?

The provisional payment schedule is included in the contract (loan agreement) and is an indication on a monthly basis.

I don't have an ATM, can I apply for a loan from Swishfund?

Yes, definitely. If you do not have an ATM, we will provide a direct debit.

Can I repay my loan earlier?

Yes, you can. You can always repay all or part of the loan earlier than at the end of the term. We do not charge a penalty, but you still have to pay the agreed interest. If you repay the loan completely earlier, we will give you an interest discount. The sooner you repay the loan in full, the higher the premium discount is.

What are the monthly costs?

This depends on the company's risk profile in combination with the size of the application. We provide loans with an interest starting at 1% per month.

What is a suitable financing option?

According to the Golden Balance Sheet Rule, the maturity of the assets on the balance sheet must be very similar to the maturity of the assets on the same balance sheet. Roughly speaking, this means that fixed assets — assets held for more than one year — must be financed with long-term capital (= equity, provisions and long-term debt). The current assets, held for less than one year, can be financed with short-term debt.

What do we mean by the spending goal?

The spending goal is the destination of your loan. In other words, what are you going to use the loan for? For example, pre-financing an order or purchasing inventory.

What is a guarantor?

We can call on a guarantor if you fail to meet the payment agreement. We always ask you to vouch for the loan you take out yourself, or to have another (affiliated) person guarantee.

What do we mean by 'certainties'?

We may ask you to provide “securities”. This is also known as collateral. By pledging your securities, we get the right to collect them if you are unable to meet the payment obligation.

What is a lien?

A lien is a legal right or claim granted to a lender (creditor) over a debtor's property or assets, which serves as security for a debt. If the debtor fails to meet their payment obligations or defaults on a loan, the lien allows the creditor to take specific actions to recover the debt, such as selling the pledged property or asset.

What are the conditions for applying for a loan?

We only provide to companies that are registered with the Chamber of Commerce (KvK) in the Netherlands with a business bank account. In addition, you must be economically active for at least one year and have a turnover of at least €50,000 in the past year.

What can you use the loan for?

You can only use the loan to finance your business activities.

What does Swishfund do?

Swishfund is a recognized SME financier that has been supporting entrepreneurs in the Netherlands since 2016 with fast and accessible business financing, combining the efficiency of fintech technology with personalized service.

How much can I borrow?

We look at this per situation. We think it is important that you can afford the loan. Swishfund provides loans ranging from €3,000 to €500,000. We can calculate your credit space without obligation and free of charge.

What sets us apart from banks and other lenders?

Where banks have partly stopped financing small and medium-sized businesses, Swishfund continues. By using smart technology, we are able to simplify the complexity of traditional corporate finance.

What is the duration of a loan?

Our loans range from 3 months to 24 months. You can specify the desired duration yourself during the application.

How long does the application take?

The application itself takes 5 minutes. After a working day, we will contact you by email or phone to discuss the first results. Based on this, we request some additional information and strive to have the money in the account within a week.

When will I have the money in my account?

Once your application is completed and reviewed positively, we will deposit the money into your business account within 24 hours.

How does it work?

During the application, you can specify the desired amount, the term and purpose of the loan. In addition, we always ask you to upload a transaction summary of your business bank account in the MT940 file format. You can easily download such an overview from your bank's online environment. After we have calculated your credit space, we will contact you for the next steps. Depending on the size of the request, we need a number of additional documents.

How much do I have to pay?

The cost of your loan consists of a one-off closing fee and a monthly interest. The amount of these costs is percentage and therefore depends on the loan amount. The standard closing fee is 2% with a minimum amount of €650. The monthly interest is determined based on your company's risk profile. You will receive a final proposal after reviewing your application. To give you a clear picture of the costs for business loans, we have drawn up two examples, showing the possible costs in a so-called UKO (Uniform Credit Overview). See examples here.

We are here for you!

Our expert team is happy to assist you with applying for your business loan, answering questions about the costs of your business credit, or anything else you need. Feel free to get in touch with us. We’re available on working days from 9:00 AM to 5:30 PM.

Anthony Fokkerweg 1
1059CM Amsterdam
KvK 66108349
BTW NL856397805B01

Need help?

Call us at:
085 064 4144
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Can't we find a solution to the complaint together? Then you can contact the Financial Services Complaints Institute (KiFiD). Swishfund will always comply with the binding advice in the event of disputes.
To qualify for treatment via the Kifid, you will first have to go through Swishfund's internal complaints procedure. You do this by filing a complaint above.